Reference

Open the Privacy Policy for India

This page explains how kr719 collects, uses, shares and stores the details tied to your account, device and payments.

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Explore how we collect and use data

kr719 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Here we explain what information we collect, why we use it and how long we keep it. That can include your name or contact details, login records, device data, cookies, support messages and payment traces connected with UPI, Paytm, PhonePe or Google Pay. We use those

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records to run your account, check identity where needed, answer requests and meet tax, audit and anti-fraud duties that apply in the jurisdiction linked to your account. If local law permits access from India, the same handling rules apply to you, and we limit access to
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staff who need the data for a defined task. When the retention period ends, we delete or anonymise the record unless another legal duty says we must keep it longer. You can use the contact routes below to ask for a copy, correction or deletion of
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certain data.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Open contact paths for privacy requests

If you want to ask about the policy, we keep three contact routes open. Use the privacy email for access, correction or deletion requests; use the in-account form for faster identity matching; or write to our postal address if you need a paper trail. We answer after verifying the account details linked to your request, so please send the same email or phone number you used on the account.

Team online

Privacy email

Send requests for access, correction, deletion or a copy of the data we hold. Include your registered email, phone number and the change you want so we can match the right record and reply clearly.

In-account form

Use the form inside your account when you want a faster route. It helps us confirm identity from the login session and route the request to the right privacy queue.

Postal mail

If you want a written trail, post your request to our address with the same account details. We use it for formal matters that need manual handling and archiving.

STORAGE AND ACCESS

Switch on the controls we use

We treat privacy as part of account security. Cookies help the site remember your session, keep you signed in and measure whether pages load correctly, while device and…

Data use

We use the details tied to your account to create, verify and service it, to process payments you request, and…

Cookies

Cookies store session state, language choice and simple security checks.

Account security

Retention

We keep transaction, support and audit records only for the period needed for legal, tax and fraud-prevention purposes.

Request changes

You can ask for a copy, correction or deletion of certain data by sending the details listed in the support…

Who to contact

For privacy questions, contact the privacy inbox first.

Browse common privacy questions

These questions cover the parts of the policy people ask about most: what we collect, why we keep it, how cookies work and how you can ask for changes. If something here does not match your situation, write to us with the email or phone number on the account and we will check the record against the rules that apply to you. We do not make changes until the identity check is complete.

We collect the details needed to run your account, such as contact details, login history, device data, support messages and payment records. We keep the scope narrow so each record has a clear purpose.

Cookies help the site remember your session, keep you signed in, store basic preferences and check whether pages load correctly. You can clear them in your browser, though some settings may need to be re-entered.

Yes. Send a request through the contact routes listed here, using the same email or phone number linked to the account. We will verify identity first, then share what the law allows us to share.

We keep records only as long as needed for account service, tax, audit, dispute handling and fraud prevention. After that period, we delete or anonymise them under our retention rules, unless another legal duty applies.

If your email, phone number or address changes, send the update through the privacy email or in-account form. We may ask for confirmation before editing sensitive fields so the record stays accurate.

Only staff who need the data for support, security, finance or legal tasks can access it. They use it under internal controls, and we limit access when a request can be handled without opening the full file.

Open the Privacy Policy for India

Open contact paths for privacy requests

Privacy email

In-account form

Postal mail

Switch on the controls we use

Data use

Cookies

Account security

Retention

Request changes

Who to contact

Browse common privacy questions

01 What data do you collect?

02 Why do you use cookies?

03 Can I ask for a copy of my data?

04 How long do you keep records?

05 What if my details change?

06 Who can see my data?

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